Business Development and Marketing

Articles

Mid-size firms pulling ahead of small practices

Sole practitioners' income and profitability suffer as mid-market consolidates

Not-for-profit crime firm 'slays the lie' that solicitors are in it for the money

Cooperative and community interest company launched by ex-Bindmans lawyers

Solicitors Journal Awards 2017: One week to go

There is now only one week to go until the Solicitors Journal Awards 2017 and the elite of the legal profession are preparing to showcase and celebrate their achievements over the last year.

Squaring up to your customer happy factor

There is no single metric to measure client satisfaction, but you could do worse than start with benchmarking survey and mystery shopping, says Helen Hamilton-Shaw

Aiding the underdog

When Russell Conway went into the law, legal aid forms were green, blue and pink, and despite the cuts, he remains committed to helping those who can't help themselves

Price transparency: Causes and solutions

Daniel van Binsbergen discusses how to fix the lack of transparency in the legal services marketplace

Legal AI 'an equaliser' for mid-size firms

Smaller legal outfits must find time to explore technology-driven opportunities

The technological challenge has only just begun

IT plays a significant role in enabling firms to grow and adapt, but it's not just about investing in new pieces of software, says Steve Billot