Business Development and Marketing

Articles

29 May 2019

All change: switching regulator

For Paul Hajek, adapting to the changes brought in by the Legal Services Act involved converting his firm to an ABS and eventually moving away from the SRA – and he has no regrets

22 May 2019

Martin Hopkins: Nurturing long-term relationships

A stint in a legal call centre and part-time work as a front-of-house manager have taught Birkett Long's new managing partner that knowing the law is just one part of being a lawyer

22 May 2019

Why early succession planning is key

As baby boomers make way for millennials, how will you plan for the future of your firm? Edward O'Rourke shares his ten commandments for successful succession planning

16 May 2019

LeO addresses tighter costs transparency rules

The Legal Ombudsman (Leo) has warned solicitors it expects them to give clients an upfront cost estimate before taking on a case.

16 May 2019

Sole practitioners exceed small firms' PEP

Profit-per-equity partner is on the rise for sole practitioners, with a survey finding it had exceeded that of two to four partner firms for the first time.

14 May 2019

AI: hype or help?

Artificial intelligence has already shown it can help streamline processes but it's yet to change the way legal services are delivered – that's the next challenge, says Sophie Brookes

8 May 2019

Independent listening: Understanding the client's perspective

Whether it's a one-off exercise or a regular occurrence, seeking independent feedback from clients will help identify what they truly value, says Allan Carton

8 May 2019

Putting clients at the centre: joined-up legal and accountancy services

The combined professional services approach is not the preserve of large accountancy firms, says Simon Walsh as he shares his organisation's own experience