Business Development and Marketing

Articles

Independent listening: Understanding the client's perspective

Whether it's a one-off exercise or a regular occurrence, seeking independent feedback from clients will help identify what they truly value, says Allan Carton

Putting clients at the centre: joined-up legal and accountancy services

The combined professional services approach is not the preserve of large accountancy firms, says Simon Walsh as he shares his organisation's own experience

Traditional partnerships versus LLPs: do partners have the same rights?

While there are benefits to the LLP model, Daniel Sutherland warns those considering making the switch from a traditional partnership to draft their member agreement with care

To the ends of the earth: reappraising trust in the profession

In the post-LSA professional environment, rehabilitation rather than automatic strike off might be a more appropriate way of dealing with low-level dishonesty, suggests Susanna Heley

When is a liar not a liar?

Arguing that somebody else was in control of your actions is unlikely to be a defence to unethical behaviour, warns Mena Ruparel

Made in heaven? Reconciling compliance and fee earning

The relationship between the compliance and fee-earning teams should be one of equal partners, especially under the new SRA Standards and Regulations, urges Tracey Calvert

The science of winning negotiations

Negotiating is about relationships but also about meeting needs, and her';s how understanding the background process can help, explains Dr Bob Murray

Small but growing: why more firms might take on solicitor apprentices

Once uncertainties about the new Solicitors Qualifying Examination are finally lifted and a clear path is set, solicitor apprenticeships could become a lot more attractive to both law firms and prospective solicitors, says Jackie Panter