Human Resources

Articles

Talent quicksand: Why law firms should provide new career paths

Is the traditional career model for lawyers dead? Rachel Brushfield and Mitch Kowalski explore why law firms need to break away from linear career paths

Double meaning: Improve relationships with cultural intelligence

Peter Alfandary explores how to develop cultural intelligence and avoid misunderstandings with clients and colleagues around the world

A merger can be a 'Trojan horse' opportunity to transform your firm

By Andrew Hedley, Director, Hedley Consulting

All ears: Launch a firmwide client listening programme

Sally Dyson explains how to design, optimise and implement a client listening programme that suits your firm's culture, budget, ?timetable and purposes

Culture shock: Creating a customer service-oriented firm culture

A customer service culture is key to having ?a successful legal business in the 21st century, says Rob Bhol

Big accounts: Tips on leading and managing key client relationships

Greg Bott considers how client partners can secure ?the commitment of their peers to develop key ?client relationships

Why your firm needs a partners' code

By Nick Jarrett-Kerr, Visiting Professor, Nottingham Law School

Jonathan Agar: How lawyers are like soldiers

The British Army captain turned law firm CEO ?tells Manju Manglani why leading lawyers ?is a lot like leading soldiers