Human Resources

Articles

23 Oct 2013

Culture shock: Creating a customer service-oriented firm culture

A customer service culture is key to having ?a successful legal business in the 21st century, says Rob Bhol

22 Oct 2013

Big accounts: Tips on leading and managing key client relationships

Greg Bott considers how client partners can secure ?the commitment of their peers to develop key ?client relationships

22 Oct 2013

Why your firm needs a partners' code

By Nick Jarrett-Kerr, Visiting Professor, Nottingham Law School

21 Oct 2013

Jonathan Agar: How lawyers are like soldiers

The British Army captain turned law firm CEO ?tells Manju Manglani why leading lawyers ?is a lot like leading soldiers

17 Oct 2013

Necessity is the mother of reinvention

By Sue Beavil, Senior Training & Development Manager, Mayer Brown

20 Sept 2013

Editor's letter: Becoming more than the sum of your parts

Manju Manglani considers how managing partners can help their partners to capitalise on the benefits of a merger

18 Sept 2013

Closing barriers: Why you should use mediation to resolve partner disputes

Mediation can be a speedy, cheap and low-risk method of resolving disputes between your partners, says Mark Whittell

18 Sept 2013

Serial laterals: Embed laterals and their clients into your law firm

David H. Freeman discusses how to develop a lateral integration plan that ensures new partners and their clients are bedded into your firm