Recent disciplinary decisions highlight the need for managers and compliance officers to ensure the supervision of colleagues is adequate, writes Tracey Calvert
Resolving a complaint internally avoids the uncertainty of an LeO reference, exposure
to a fixed fee, and reputational damage, advise James Holman and Helen Littlewood
The regulator's out with the old, in with the new attitude to handbooks and accounts rules is still a long time coming, writes John van der Luit-Drummond