Regulators

Articles

10 Jul 2019

Report advocates mandatory online dispute resolution

Online dispute resolution (ODR) must be made mandatory to succeed, according to an independent report published by the Legal Services Board last week.

9 Jul 2019

Law firms improve complaints handling

The Solicitors Regulation Authority (SRA) has reported that law firms appear to be getting better at resolving complaints.

9 Jul 2019

How should #MeToo reports be handled?

As the first sexual misconduct prosecutions against lawyers are starting, Susanna Heley wonders whether the current regulatory framework provides a suitable response

3 Jul 2019

Fabrication of back-dated documents leads to 9-month suspension

A criminal defence solicitor who instructed a number of secretaries to alter documents and correspondence on a substantial scale has been suspended from practice for nine months. Charges of dishonesty were withdrawn in the interests of justice.

3 Jul 2019

Michael Burne: A law firm, but not as we know it

Carbon Law Partners' founder wants to free lawyers from having to run law firms and focus on delivering great legal advice

24 Jun 2019

A reasonable doubt is not good enough

Not only is the change to the civil standard of proof in disciplinary proceedings unlikely to result in more convictions, it is also a key differentiator marking out solicitors as trustworthy professionals, argues Michael Stacey

18 Jun 2019

Learning from complaints

No one wants to receive complaints but is there a way to turn them to your advantage? Hannah Gannagé-Stewart talks to those in the complaints handling business to see what we can learn from them

5 Jun 2019

GDPR one year on: from hefty fines to positive outcomes

Complying with data protection rules is not just about preventing breaches, it also enhances your engagement with clients, says Hilary Campton