Conveyancing, family and private client work dominated the complaints investigated by the Legal Ombudsman (LeO) in the first six months since it opened in October 2010.
The Solicitors Regulation Authority has welcomed the Legal Services Board's decision to approve its new handbook and back its application to become a licensed regulator for alternative business structures.
The conditional endorsement by the SRA board last week of the report by a joint expert group on the proposed quality assurance scheme for criminal advocates has fuelled fresh concerns over the risk of judge bias against solicitors.