Regulators

Articles

24 Nov 2011

Consumers let down by legal quality schemes, panel says

Voluntary quality schemes for legal services failed to check providers' technical competence, didn't take account of consumer's views and offered "no proof that they are delivering on their quality claims", the legal services consumer panel has found.

21 Nov 2011

Legal complaints framework not 'fit for purpose'

A new report for the Legal Ombudsman has called for a review of the right of redress for consumers complaining of poor legal service following concerns that the arrival of alternative business structures into the legal services sector will increase confusion.

21 Nov 2011

Warning to lawyers as LeO secures first fine

Solicitor escapes jail sentence but courts may have 'no option' in future

21 Nov 2011

False promises

The proposed ban on referral fees is unlikely to bring about the positive changes promised by the government – it will just create hard work for regulators, argues Susanna Heley

21 Nov 2011

Sent to the dungeon

Both consumers and the profession are better off now that the Legal Ombudsman has begun to crack down on those who fail to cooperate with its requests, say Martin Varley and Steve Brooker

14 Nov 2011

Court issues warning to lawyers as LeO secures first fine

A solicitor has become the first lawyer to be fined by the High Court for failing to cooperate with an investigation by the Legal Ombudsman.

14 Nov 2011

SRA unveils international 'passport to practice'

The SRA is proposing to sweep away the old system of registering foreign offices of City-based global firms and bring in a single 'international passport to practice'.

14 Nov 2011

In-Deed to move in on medium-sized law firms

Rightmove founder has 'no interest in buying small businesses'