The Civil Liability Bill will prompt even more firms to consider recruiting low-level call handlers to keep costs down; that's a risky response, warns David Kirwan
In the liquidity-hungry personal injury business, having a sound approach to cashflow management is increasingly vital. Rachel Rothwell reviews how firms can fund their work and improve their position
Lawyers dealing with traumatic cases can be vulnerable to secondary stress, a psychological disorder that any responsible law firm should take seriously, says Jonathan Wheeler
The latest set of law reforms about to hit the personal injury market will be particularly hard on the low-value RTA sector. Rachel Rothwell considers what firms should be doing to prepare
Insurance law firms undertaking defence work for clients under a delegated-authority agreement could face higher VAT bills and potential disputes with clients, accountants have warned.
In cases where one of the parties wishes to change medical experts, there seems to be one rule for defendants and another for claimants, argues Jonathan Wheeler