Knowledge management

Articles

20 Mar 2019

Head in the cloud: getting started with AI

Artificial intelligence has burst into the legal services sector and it's now here to stay, says Stephen Brown as he shares some practical pointers to get you going

25 Jan 2019

Responding to the phasing out of critical practice-management software

With established legal software products reaching their end-of-life point, hundreds of law firms suddenly face an unprecedented challenge forcing them to “frame the stakes of change”, warns Glyn Morris

8 Sept 2017

GDPR: Prevention better than cure

The TalkTalk fine is a timely reminder that data protection compliance is mandatory, not optional, says James Castro-Edwards

22 May 2017

Data protection, client information, and subject access requests

Jonathan Swift QC considers the lines of defence available to firms faced with a subject access request, and whether they should be treated as data controllers at all

26 Jan 2017

Smaller firms lagging behind on technological innovation

Only 2 per cent of small firms have automated paralegal work

1 Feb 2016

An evolving process

Jim Hassett looks at lessons learned in legal project management, and provides examples of successes and failures

3 Dec 2015

Weaving KM into the strategic fabric of today's law firm: 'Five keys to success

By Jennifer P. Keller, President & Chief Operating Officer at Baker, Donelson, Bearman, Caldwell & Berkowitz, PC

3 Dec 2015

The cultural dimensions of leveraging institutional knowledge

By Andrew Hedley, Director, Hedley Consulting