Ethics and Compliance

Articles

10 Jul 2019

Pushing back against a culture of acquiescence

The profession should stop accepting as a given that stress is a normal part of legal life, says Pippa Allsop

9 Jul 2019

Law firms improve complaints handling

The Solicitors Regulation Authority (SRA) has reported that law firms appear to be getting better at resolving complaints.

9 Jul 2019

How should #MeToo reports be handled?

As the first sexual misconduct prosecutions against lawyers are starting, Susanna Heley wonders whether the current regulatory framework provides a suitable response

3 Jul 2019

Pay gap reporting is vital in the fight for equality

Pay transparency should not be limited to the early years of lawyers' careers but apply right through to partnership, argues Dana Denis-Smith

3 Jul 2019

Fabrication of back-dated documents leads to 9-month suspension

A criminal defence solicitor who instructed a number of secretaries to alter documents and correspondence on a substantial scale has been suspended from practice for nine months. Charges of dishonesty were withdrawn in the interests of justice.

24 Jun 2019

How to charge ethically in an online world

How much value do solicitors really add to some digitally-enabled processes, and should they reduce their fees accordingly or even turn away work, asks Mena Ruparel

24 Jun 2019

A reasonable doubt is not good enough

Not only is the change to the civil standard of proof in disciplinary proceedings unlikely to result in more convictions, it is also a key differentiator marking out solicitors as trustworthy professionals, argues Michael Stacey

18 Jun 2019

Learning from complaints

No one wants to receive complaints but is there a way to turn them to your advantage? Hannah Gannagé-Stewart talks to those in the complaints handling business to see what we can learn from them