Commercial

Articles

Chocolate wars
Solicitors Journal

Chocolate wars

Ben Scarfield discusses Nestlé's attempt to register a three-dimensional trade mark ?and considers which aspects of their goods brands are able to protect
The recipe for remodelling customer experience
Solicitors Journal

The recipe for remodelling customer experience

Creating the perfect customer service experience is rather like baking the perfect sponge cake: everything needs to be properly measured and checked at every stage to create the right consistency and flavour.