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Chocolate wars

Chocolate wars

Ben Scarfield discusses Nestlé's attempt to register a three-dimensional trade mark ?and considers which aspects of their goods brands are able to protect
The recipe for remodelling customer experience

The recipe for remodelling customer experience

Creating the perfect customer service experience is rather like baking the perfect sponge cake: everything needs to be properly measured and checked at every stage to create the right consistency and flavour. 
Publishers and the law must work together

Publishers and the law must work together

In the news there are often cases of so-called 'revenge porn', or reports of violent incidents that have happened through an ill-fated meeting on a social media site. Solicitors deal with life when it is at its most troubling and, as we become more accustomed to living in a digital age where technology advances at a ?rapid pace, challenges arise, ?so we must ensure we are equipped with the right tools ?to address them.