Business Development and Marketing

5 Jul 2017

Putting an emphasis on sharing mistakes and learning from experience can strengthen firms' approach to risk management, advises Peter Riddleston

3 Jul 2017

Don't neglect existing clients in the rush to obtain new ones, advises Frank Rogers

3 Jul 2017

Firms have until 1 August to enter new awards for customer service

3 Jul 2017

Lawyers must embrace tech or find themselves swept from the board, writes Matthew Rogers

27 Jun 2017

For a law firm to become truly agile, it cannot simply rely upon technology and flexible contracts, explains Robert Morley

26 Jun 2017

Helen Hamilton-Shaw advises firms on metrics to monitor customer experience

20 Jun 2017

When giving your firm a facelift remember to respect your past and know what your business represents, advises Matthew Kay

14 Jun 2017

Investors attracted by stable revenues and profit margins but facing cultural barriers

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