Leveraging the AdvantagesSuccess is when innovation and technology meet in the middle, says Sam Moore
Beyond enquiryTargeted action to handle new enquiries, and follow up on them, greatly increases client satisfaction rates, as Helen Hamilton-Shaw explains
The confessionalLawyers need to talk about their own insecurities and support others to do the same, says Pippa Allsop
Hart and SoulWollens managing partner Chris Hart describes the evolution of his firm and the personal journey h';s taken alongside it
Reclaiming InnovationThe profession must reclaim innovation by getting law firm culture right and making innovation the norm, say Fiona Fitzgerald and Georgina Watts