Archive

Update | Local government: Social Value Act

Peter Hill looks at whether the Social Value Act will ensure that ?procurement of public services really is for the public good

Update | Environment: failed Environment Impact Assessments

Adrienne Copithorne looks at the impact of EU law on domestic environmental law and what happens when an Environmental Impact Assessment is not carried out

Do your lawyers underestimate the value of client development skills?

By Jeff Berardi, Chief Marketing Officer, K&L Gates

Workshop: Listening to client plans when investigating title to land

When investigating title to land it's essential to 'pay attention to even a passing comment from 'your client, believes John Coulter

Family business | Just another day at the office

Dealing with emotional clients means keeping your professional mask on, and you'll be a better solicitors for it, says Marilyn Stowe

Tales from practice | Deep impact

Richard Barr thought the government was bowing to pressure from the insurance lobby, and he doesn't mind repeating himself

Complaints | How to manage goodwill gestures

Offering the occasional freebie to a loyal client can help to cement valuable relationships but accidentally billing for it will have the opposite effect, says Eleanor Kilner

Editor's letter: Papal lessons on leadership

New managing partners who follow the example of Pope Francis I can be more effective as leaders, says Manju Manglani