26 Feb 2021Enforced changeAt a time when the profession has become super flexible, Nicola Jones explains how firms can capitialise as they continued to adapt
25 Feb 2021Clashing RightsAnn Stanyar considers the rights of care home residents, covid-19 vaccinations and best interests decisions
19 Feb 2021Listen to clients – and learnExceptional client experience is more vital than ever to sustain loyalty, says Helen Hamilton-Shaw
8 Feb 2021Covid-19 and the criminal courts: Investment is the keyNick Titchener, director and defence solicitor at Lawtons Law, explains what's needed to get the CJS back on its feet
27 Jan 2021My apologiesSteven Baylis considers whether an Apologies Bill could lead to a decrease in the number of compensation claims
27 Jan 2021How can remote family hearings be improved?Remote hearings cannot replicate a court room but they do the next best thing, says Emma Nash
20 Jan 2021Being measuredIt seems legal regulators take a particularly dim view of online discretions, compared with other regulators, says Susan Humble
20 Jan 2021Hidden but unprotected Jennifer Twite warns lawyers to be cautious if they suspect a child client is passing information to the police