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Articles

Re-engineering processes: Improving worklows to increase efficiencies

KM partner Duncan Ogilvy shares his experiences in re-engineering Mills & Reev';s business processes to better meet client needs

Firm alliances: Creating an international alliance of law firms

Stephan C. Swinkels, executive director of L&E Global, provides a look behind the scenes at how the global law firm alliance was created

Merging teams: How to manage lawyers through a merger

Neil May, executive manager at Hogan Lovells, shares his insights and experiences in managing lawyers through a merger

Transparent selection: How to create a key account management programme

In the first in a series of articles, Meirion Jones, director of Client Critical, examines how to select the right clients for a key account management programme

When placing a partner on garden leave, plan first and act second

By Roderick I'Anson Banks, Barrister, Partnership Counsel

Smartphones may hold hidden secrets for investigators

By Phil Beckett, Director of Disputes & Investigations, Navigant

What lawyers might think about working mothers but would never say

By Kate Buller, Founding Partner, Executive Coaching

Focus on branding to stand out from the crowd

By Beverly Landais, Chief Executive Officer, Devereux Chambers