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Editor's blog | Regulatory long grass

News that Chris Grayling would not regulate will writing was met by disappointment, but a certain sense of resignation too

Compliance costs are hurting our businesses, solicitors say

Number of firms satisfied with SRA relationship falls to lowest ever level

Voice recognition software can create a tidal wave of savings for law firms

By Thomas Berman, Principal, Berman & Associates

Weaved together: The link between partner goals and engagement

Tie partner performance goals to the firm's strategic initiatives to ensure everyone is moving in the same direction, say Rob Lees and August Aquila

Taking care: adequate funding will be essential if the new Care Bill is to be effective

Adequate funding will be essential to meeting the ambitious objectives of the new Care Bill, says Joanne Clement

Retail therapy: customer service will make your firm stand out

Customer service - and evidence that you take it seriously - will be what makes your firm stand out, says John Thomas as he explains the reasoning behind his organisation's new kite mark

Candour in the wind

The NHS's proposed duty to inform patients of a right to a remedy would be a step in the right direction, says Ian Pryer

Workshop: But do I need permission anyway?

Charles Mynors examines listed building consent and asks when your client really needs permission