Collaborative improvement: Use lean six sigma to become a trusted business partner to clientsLaw firms can use Lean Six Sigma to become trusted business partners to clients, say Catherine Alman MacDonagh and Thomas L. Sager
Selling services: How to improve partners' BD skillsSales training programmes aren't enough to enhance partners' business development capabilities, say Rob Lees and Derek Klyhn
Paper trailChristopher Burt considers client insolvency and the disclosure obligations on professional advisers
Health and safety updateThe SARAH Bill adds nothing to the current health and safety landscape and is just government posturing against a mythical compensation culture, argues Zahra Nanji
Saving heartache and expense on leasehold repairsSimon Allison believes that it is time for a reminder of the Leasehold Property Repairs Act 1938