10 Jan 2013Emergency power: How to improve your firm's disaster recoveryGary Hibberd discusses how to improve your firm's disaster recovery response to major outages
12 Dec 2012Solicitor who let luxury car club use client account loses appealPartner at Harrow firm must pay fine for breach of Solicitors Act
26 Nov 2012Growth pains: How to manage client intake risks in foreign marketsFrank Maher discusses how to manage the potential client, criminal and financial risks of taking on new clients in foreign markets
16 Nov 2012Why are we so reluctant to complain about the courts?Francesca Kaye questions the reticence of lawyers to 'formally record their complaints about the court system
13 Nov 2012What pilots and surgeons can teach us about managing high-pressure situationsBy Ian Jeffery, Managing Partner, Lewis Silkin
9 Nov 2012Complaints | Careful client correspondenceMichelle Garlick explains ?why sensitive handling of ?even the simplest administrative ?tasks will help to prevent embarrassing mistakes and confidentiality breaches