Risk & Compliance

Articles

OFT attacks complexity of legal complaints process

One third of dissatisfied clients do not understand how to complain

Complaints | The dangers of a paperless office

Destroying printed documents as part of your firm's paperless drive can land you in trouble with clients, ?say

Should you advise on the commercial aspects of a transaction?

Solicitors may not have a duty to advise sophisticated clients about the 'commercial aspects of a transaction but the position is not so clear with 'less savvy ones, say Philip Murrin and Tom Pangbourne

Scattered access: Data security in a BYOD world

By Neil Davison, Head of IT, Farrer & Co

Emergency power: How to improve your firm's disaster recovery

Gary Hibberd discusses how to improve your firm's disaster recovery response to major outages

Solicitor who let luxury car club use client account loses appeal

Partner at Harrow firm must pay fine for breach of Solicitors Act

Growth pains: How to manage client intake risks in foreign markets

Frank Maher discusses how to manage the potential client, criminal and financial risks of taking on new clients in foreign markets

Grant reveals new RTA portal fees

APIL 'appalled' by 'wholly damaging' proposals