3 Feb 2014Unexpected 79 per cent of firms submit diversity dataRegulator unlikely at this stage to pursue tough enforcement line against firms that fail to comply
23 Jan 2014Overseas rules: The SRA's regulation of international practicesTracey Calvert examines the SRA's new regulatory requirements for UK law firms with international practices
14 Jan 2014Mitchell penalties: hypocrisy in the extremeTough financial penalties are appropriate but try getting compensation when the courts screw up, says Kerry Underwood
6 Jan 2014LeO questions future of 'no win, no fee'Legal ombudsman awarded clients almost £1m in compensation and costs in a year
16 Dec 2013Firms' consumer credit activities can no longer be incidentalIf your firm continues to permit payments by instalments, it needs to make changes now or risk acting unlawfully, says Susanna Heley
12 Dec 2013Moving feast: how compliance officers' roles are taking shapeWith little guidance from the regulator, COLPs and COFAs only have their judgement to determine how they should discharge their duties - until the first disciplinary cases start clarifying the position, says Joanna Kingston-Davies
10 Dec 2013Written agreements are crucial when managing client expectationsTerms of engagement are vital in order to protect your firm, even if they're not ?regulatory requirement, says Eleanor Kilner
10 Dec 2013LeO to handle claims management complaints from next yearMoJ finally confirms change which it says will happen 'later in 2014'