29 Apr 2014Consumer complaints: don't be complacent but there is no need to panicIt's potentially scary but the evidence shows that solicitors are generally dealing with complaints pretty well, say Lesley Graves and Andrea Cohen
29 Apr 2014If in doubt, ask, then ask againIgnorance can be as dangerous for solicitors as dishonest and deliberate participation in money laundering, says John Gould
24 Apr 2014Data transfer: Tips for international data protection complianceDeborah Blaxell and Hazel Grant explore the common pitfalls encountered in international data protection programmes
23 Apr 2014Blogging violations: The common legal pitfalls of bloggingRuth Carter discusses how to avoid the biggest legal pitfalls of blogging
27 Mar 2014The rotten apple: dealing with a dishonest solicitorAt least one medium-sized firm has collapsed under the weight of unsatisfied ?fraud-related claims, warns John Gould
25 Mar 2014Jack of all trades: The ever-expanding role of compliance officers under OFR2014 and 2015 will be the years in which outcomes-focused regulation starts to bite for law firms' compliance officers, says Jane Jarman