Paralegals

Articles

Writing a new language of love is the route to happy clients

Helen Hamilton-Shaw takes a closer look at the client experience and how the four Es are a better fit in today's marketplace 

Public sector fraud – a way forward?

Niall Hearty discusses the ambitions of the UK's updated counter fraud profession strategy

Government proposals for women’s rights in the workplace: what are the key practical considerations?

Hina Belitz details the latest proposals and the issues surrounding women's employment rights

Thomson Reuters publishes report on ChatGPT and generative AI in law firms

The report is based on a survey of lawyers on the opportunities and risks

Alternative dispute resolution in civil costs: will mandatory mediation be the way forward?

Colin Campbell, retired costs judge, assesses the benefits and drawbacks of the different approaches 

Domestic abuse and contact with elderly relatives

Stephen Lawson considers the legal issues arising from inappropriate or lack of contact with an elderly and vulnerable person

Financial institutions and sanctions compliance

Angelika Hellweger considers a case that focused on a lack of due diligence and emphasises the importance of measures that ensure sanctions compliance

Surrey Police and Sussex Police reprimanded for recording phone calls without people's knowledge

ICO reprimands relate to the rollout of an app that unlawfully captured personal data