7 Nov 2012KM healthcheck: How to effectively measure KM performanceHélène Russell discusses how to measure the performance of your firm's KM systems and prevent fee earners and staff from 'gaming' the results
25 Oct 2012Repackaging knowledge: Using KM to win new businessPaul Byfield discusses how KM can be used as a tool to market your firm's skills and expertise to clients
11 Sept 2012Make or buy: How to choose a KM system for your firmStephanie Barnes explores the key considerations in choosing between a custom and off-the-shelf KM system
21 Aug 2012Targeted effect: How to secure partner engagement with KMRuth Ward explores the factors that positively influence partner ?and fee-earner engagement with KM
5 Jul 2012Competitor alliance: Why cooptition is a business imperativeFirms should cooperate with competitors to secure their future in the ?new world order, says Dr Frank-Jürgen Richter, chairman of Horasis
21 May 2012Outsourcing research: What to ask when outsourcing library and information servicesGillian Watt on what to consider when outsourcing the firm's library and information services function
3 May 2012Dissecting processes: How to create a legal process improvement programmeKim R. Craig and Andrew M. Baker of Seyfarth Shaw share their insights on how to kick start a legal process improvement programme
30 Mar 2012Knowledge democracy: Developing a social media-based intranetGerard Bredenoord and Ben Rigby discuss how Linklaters developed ?a social media-based solution to its intranet needs