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Jean-Yves Gilg

Editor, Solicitors Journal

Associate Announcement: DPS Software launches Voicepath Integration

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Associate Announcement: DPS Software launches Voicepath Integration

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By DPS

DPS Software have now launched an integration module allowing DPS case and practice management users to automatically pass work to Voicepath for outsourced transcription services. DPS are the largest legal cloud services supplier on the UK market and they also produce the Team Talk dictation software that is delivered as a part of Outlook. This enables fee earners to dictate against emails, letters or other incoming or outgoing documents corresponding to a case. The dictation is part of the case as is the document or attendance note that is being dictated against. The dictation element is also a part of iAttend – DPS’s newly launched mobile app for attendance notes. 

This new module from DPS means Voicepath typists can now transcribe and save dictations produced in Team Talk right against the corresponding file(s). The typists are given access to dpscloud (DPS's hosted IT solution) so they can assign dictations to the right matter in DPS Outlook Office (the company's case management software) in a completely secure virtual environment. The dictation itself, once created in Team Talk, is encrypted so that no one else besides the intended recipient can listen to it.

This integration further reduces the amount of admin work involved by a dictation for the law firm outsourcing Voicepath's solution, and brings another dimension to DPS's technology solutions designed to automate processes and integrate technology into the daily activities of its users.

Team Talk is completely integrated to the DPS case management system and both software solutions can be provided as part of dpscloud, forming a holistic IT solution.

Glazer Delmar, one of the largest law firms in South London, trialled this unified technology system. The client's Senior Partner, Michael Glazer, said, "When we took on the dpscloud solution we already used Voicepath and we wanted our new case management system, DPS, to fully integrate to them - it worked on day one and continues to work well!"

Scott Ridley, the Technical Director of DPS said: "Our client wanted to integrate and we obliged, this is one of the huge advantages in controlling the hosting and the software side of things - we can change it to suit a client's needs and make the hosting fit in." Scott added: "The module is now available to other clients who want to use Voicepath for outsourcing which is clearly a route being explored by many practices."

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About DPS Software

DPS Software are one of the leading independent legal software and hosted IT providers in the UK, servicing law firms across the country. With a 30 year pedigree, DPS have built a strong and growing market position thanks to their award-winning practice management software covering a variety of areas of law such as Crime, Conveyancing and Personal Injury.

dpsloud, the company's managed IT solution have helped them to become a realistic 'one stop shop' for the IT needs of the modern legal business. Providing all the standard and specialist applications that a law firm would need along with razor-sharp technical support and hardware maintenance, this solution relieves the practice from the responsibility of maintaining their IT. Over the past decade, dpscloud has been selected by more than 140 legal businesses across the UK.

For more information about the company, please visit www.dpssoftware.co.uk and www.dpscloud.com.

About Voicepath

Founded by partners Kerry Payne, Robert Harris and Darin McLean in 1998, Voicepath was one of the first transcription services established specifically to transcribe from digital files rather than tapes, taking advantage of the new generation of digital recording technology to provide high quality transcription services to professionals.

With its network of UK based secretaries, Voicepath has worked for more than 300 clients and continues to develop its infrastructure, technology and service offering.

To learn more about Voicepath, please visit www.voicepath.com