Access legal elevates lawyer-client experience with landmark acquisition of inCase
inCase, is a pioneering mobile app celebrated for revolutionising communication between legal professionals and clients
This strategic move marks a significant milestone in Access Legal's journey to offer unparalleled capabilities and services to legal practitioners and law firms.
inCase, recognised for its innovation and awarded at the prestigious Modern Law Awards, adds substantial value to Access Legal's comprehensive suite of solutions, spanning case and practice management software, legal learning and compliance, conveyancing and property services, cloud hosting solutions, and HR and finance tools. Emma de Sousa, Managing Director of Access Legal, expresses excitement over the acquisition, highlighting its alignment with the company's mission to be the preferred partner in the legal market.
Built by lawyers for lawyers, inCase boasts a substantial user base, with over 3,300 legal professionals and 230,000 law firm clients benefiting from its capabilities over the past year. The app has proven instrumental in enhancing client satisfaction, fee earner productivity, and overall firm profitability. By streamlining client communication, inCase has enabled firms to achieve remarkable reductions in calls and emails, freeing up lawyers' capacity by up to 50%.
Sucheet Amin, CEO of inCase and former president of Manchester Law Society, reflects on the app's origins and its mission to meet evolving client expectations in the digital age. Recognising Access Legal as the ideal partner to propel their joint vision forward, Sucheet anticipates accelerated growth and enhanced capabilities for inCase under Access Legal's stewardship.
With complete integration with leading case management systems, including Access Legal Proclaim, inCase offers a seamless solution for firms seeking superior client communication while maintaining operational efficiency. The app's features, including ID checks, digital signatures, payments on account, and secure messaging, underscore its commitment to security and protection from fraud and money laundering.
In summary, Access Legal's acquisition of inCase positions the company as the premier provider of a comprehensive case management and client experience solution. With a focus on enhancing efficiency, security, and client satisfaction, Access Legal remains at the forefront of innovation in the legal tech landscape, empowering legal professionals to deliver exceptional service and value to their clients.