Legal services

Articles

Raising the bar

Firms and industry bodies must rise to the challenge of raising will writing standards on their own, urges Rhoderick McGrigor

Misplaced talent

Base your decision to promote staff on their suitability for the intended role, not simply on how well they've done in their current position, says Geraint Jones

Bank on 'word of mouth'

A private client practice's marketing aim shouldn't be to demonstrate how it differs in terms of services provided, it's how the services are delivered that will win the trust and confidence of clients, says Doug McPherson

Moving with the times

Gone are the days of clients arriving at the legal adviser's door, cap in hand. Consumers are for more savvy and innovative now and practitioners have to live up to their changed expectations, says Pippa Allsop

Out with the old?

The knowledge bank and pool of contacts garnered by older colleagues is wastefully discarded far too often by short-sighted firms, says Geraint Jones

60-second interview: Christopher Page

Following the merger between Charles Russell and Speechly Bircham, Christopher Page, Charles Russell Speechlys' senior partner, tells PCA that a like-minded cultural base is crucial to any successful merger

Business investment relief

The government introduced tax relief provisions for non-domiciled UK resident tax payers in the Finance Act 2012; Steve Wheeler offers guidance on how to take advantage of them

Lost in translation

Many clients are unlikely to understand legal terminology and industry jargon, so it's up to us to speak in a language they can understand and ensure that we're correctly instructed, says Sofia Tayton