A dispute between the controlling parties will have a destabilising effect on any firm, but how you do stop it from completely ruining the business, asks John Dickinson
Winning work from new clients is one of the hardest and most expensive marketing feats to pull off, so why are law firms continuously taking this avenue, asks Doug McPherson
Probate accreditation of chartered accountants is the natural progression of professional services. It is not a one-way route to poorer standards, argues Lynne Rowland
The trick to effective staff retention is not to offer the same incentive to everyone, but to offer a personally tailored package, advises Geraint Jones
Base your decision to promote staff on their suitability for the intended role, not simply on how well they've done in their current position, says Geraint Jones