Legal services

Articles

7 Feb 2017

Use journey mapping to understand your clients

Plotting each point of a client's interaction with your firm can help you improve the delivery of legal services and deepen key relationships, advises Adrienne Halladay

31 Jan 2017

The new model of law firm

Innovation is just as important for legal practitioners as it is for consumers of legal services, writes Bhavini Kalaria

30 Jan 2017

New boss, same vision

Founded to fight injustice, Hodge Jones & Allen has new leadership, but the firm's values remain the same

30 Jan 2017

Fixed costs would be 'perverse' and 'unworkable'

Lawyers react to proposals that would incentivise undesirable defendant behaviour

17 Jan 2017

Young lawyers are far from cashing in on law's gravy train

Solicitors criticised for their pay packets should remember the social and economic contribution they have made, says Bryan Scant

16 Jan 2017

Welsh firm to leave QualitySolicitors network

Nine-partner firm to focus on developing relationship with local communities

20 Dec 2016

Lazy insurers have cozied up to policymakers

The inability of insurers to tackle fraud is not a justifiable reason to change legislation, writes Qamar Anwar

20 Dec 2016

South West law centres set up for-profit legal advice enterprise

Cabot Law community interest company to generate funding for solicitor positions