Helen Hamilton-Shaw

Member Engagement and Strategy Director, LawNet Limited

12 Jul 2023

Helen Hamilton Shaw presents how international connections can support client retention while boosting your profile and attracting staff

19 Apr 2023

Helen Hamilton-Shaw takes a closer look at the client experience and how the four Es are a better fit in today's marketplace

17 Apr 2022

Helen Hamilton-Shaw considers how we can best improve client care and satisfaction

13 Jul 2021

Helen Hamilton-Shaw explains the hidden benefits of using neuroscience in our daily working practices

11 Mar 2021

Are firms missing a marketing trick? Nicola Laver reports on the quest to nail effective methods to reach new clients

19 Feb 2021

Exceptional client experience is more vital than ever to sustain loyalty, says Helen Hamilton-Shaw

19 Nov 2020

Nicola Laver reports on the pro bono challenges for firms in the covid-19 crisis

21 Oct 2020

In the shift to digital, we must not overlook the human touch, says Helen Hamilton-Shaw

Articles