20 Jun 2016The great fear of the unknownUndergoing surgery has given Russell Conway a taste of how intimidating the court process can be
17 May 2016Let us not be like the gas man Russell Conway bemoans unintelligible styles of billing, and argues that lawyers' invoices are easier than others to digest
5 Apr 2016Don't segregate the rich from the 'poor' in your waiting areaWhile some have suggested Russell Conway should split the private and legal aid clients up, the proposition has never seemed attractive
30 Mar 2016Legal Aid Agency to make CCMS mandatory from 1 AprilResolution and LAPG criticise LAA decision to make CCMS compulsory
1 Mar 2016Do we need to be a cuddlier profession?Watching the overwhelmingly positive press coverage of the junior doctors' dispute was unpleasant viewing. A new contract, a profession violently opposed to it, and a government minister cast as the pantomime villain. Shades of LASPO?
19 Jan 2016What did we get right in 2015?Russell Conway reflects on the last year and whether the challenges of legal aid work are worth the rewards
10 Nov 2015Taming the in-house IT guruRussell Conway says managing partners must understand the latest advances in technology
29 Sept 2015How did we ever do without social media?Following the LinkedIn-Proudman hoo-ha, Russell Conway reminds readers that with digital progress comes great responsibility