13 Oct 2013Cold callingLegal professionals don't like to think of their work as sales, but they can't afford to let too many clients 'cool off' either, says Sofia Tayton
27 Aug 2013Signed and sealedCertifying a lasting power of attorney may be an arduous process when dealing with vulnerable clients but its importance cannot be ignored, says Sofia Tayton
18 Jul 2013Secrets and liesControversial and sinister? A licence to loot? Your client could be reading these media labels about the Court of Protection, warns Sofia Tayton
17 Jun 2013Guiding lightBanks may now have advice about dealing with attorneys, says Sofia Tayton, but how soon will it filter through to the shop floor?
18 Mar 2013Badge of honourColleagues may understand your role, but how would you handle loathing and curiosity from the outside world? Sofia Tayton offers her take