Alternative legal service providers (ALSPs) have seen accelerated growth in the past five years. A Thomson Reuters study reveals the global ALSP market grew 30 per cent in two years to reach a value of $13.9bn at the end of 2019, up from $10.7bn in 2017.

ALSPs are businesses that provide legal solutions, often driven by technology but are generally law firms themselves (with one important exception mentioned below). These can range from small technology start-ups to the ‘big four’ accountancy firms.

Historically, law firms have been apprehensive in the face of the rapid growth of ALSPs, having viewed them as a threat to their market share. However, many now see them as collaborators rather than direct competitors....

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