The Motor Accident Solicitors Society (MASS) has called for an urgent review of governance arrangements for the new official injury claim (OIC) service, ahead of its April 2021 launch date.

MASS said it is concerned at the lack of external oversight or governance of the new service which, it pointed out, is designed, funded, developed and operated by the insurance sector through the Motor Insurance Bureau (MIB).

The OIC service is central to the government’s whiplash reforms, under which those injured in a road traffic accident (RTA) with a claim of under £5,000 will have to pursue their claim through the new service – whether or not they have a lawyer.

MASS said control and access to all future data a...

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