Even after all of the changes that we have seen in the profession, recording five or five-and-a-half hours of chargeable work a day is still considered a sound target. In almost any other commercial arena, this would be greeted with amazement – managers would ask what has become of the missing unworked hours in the day.

I don’t think that lawyers are lazy (although some are underemployed). I believe that their short working days and consequent loss of revenue is largely the result of slippage. There is significant slippage between the number of hours spent at work by a lawyer and the number of hours recorded as chargeable.

More slippage can occur as those charg...

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