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The last word: No surprises please

As firms expand, operational mistakes are more likely, and responsibility will ultimately fall on the shoulders of the firm’s managing partner. A rigorous reporting system, however, might ease the burden by providing timely and accurate information from across the firm. By James Boyd, finance director, Cobbetts

25 May 2006

As firms expand, operational mistakes are more likely, and responsibility will ultimately fall on the shoulders of the firm’s managing partner. A rigorous reporting system, however, might ease the burden by providing timely and accurate information from across the firm.

By James Boyd, finance director, Cobbetts

The probability is that there are ‘activities’ within your firm of which you are not aware, which, if allowed to get out of control, may lead to serious personal repercussions.

Whenever mistakes are made, whether in business, politics or everyday life, there is a natural tendency for the people concerned to look for excuses.

The problem is that when these mistakes are of sufficient severity, then irrespective of who actually made them, the one who ultimately suffers the consequences is often the man or woman who knew little or nothing of the detailed event itself.

That person is responsible for the overall pe...

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