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Baker & McKenzie deploys SAP across its 77 offices

'This was always going to be a bold move,' says Eduardo Leite

19 August 2015

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Baker & McKenzie has become the first global law firm to implement the latest version of SAP. It has rolled out the software across all 77 of its offices in 47 countries.

Every office is now using SAP for billing and finance management, with personalised dashboards so that staff can track their own performance.

"At the heart of this project was the desire to manage and provide our data in a harmonised, consolidated fashion everywhere we do business," said the firm's chair, Eduardo Leite.

"For an organisation as complex as ours this was always going to be a bold move."

Added global chief operating officer Craig Courter: "The legal services market is changing, and we needed a more scalable platform that enables uniform and consistent global operations."

The system runs in 21 languages and is accessed by nearly 1,350 daily users, with the reporting portal available to all fee earners and key support staff.

Reporting systems are run in real time with core metrics and key performance indicators so that up-to-date reports are available for clients.

The single-database core SAP system that the firm has in place is supplemented by Fulcrum's flexible billing and self-service reporting platforms.

SAP provides billing and financial process capabilities, talent management information and other process-oriented modules. It is a scalable system used by 86 per cent of global Fortune 500 companies.



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