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Trend tracker: IM under control

Organisations are finally acknowledging the growing use of instant messaging within the corporate network and are turning to a new breed of specialists to help manage it. By Gary Eastwood.

16 November 2005

IM under control

Organisations are finally acknowledging the growing use of instant messaging within the corporate network and are turning to a new breed of specialists to help manage it.

By Gary Eastwood

A recent survey commissioned by instant messaging (IM) management specialist, Akonix Systems found that while one in five employees now use IM at work, 62 per cent of companies are still totally unprotected from the threats of its misuse.

A quarter of respondents to the You Gov survey also said that they had used IM to say something that their manager would not approve of – most commonly in the 18-29 age range, where numbers reached 40 per cent. A minority (seven per cent) in the same age group use IM to liaise with potential employers while at work, 80 per cent use it to chat to friends and family, 25 per cent download music and/or film trailers, while 25 per cent admit to using IM to gossip about work colleagues.

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