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Service Delivery: Is your client receiving enough assistance? By Anne Edis

My experience at Leicester demonstrates that by working with each other, the client in the long term is the benficiary and by a more open and conciliatory approach rather than a hostile one relationships can develop which are beneficial for all parties. Not all would agree I know.

13 September 2000

Service Delivery: Is your client receiving enough assistance?
By Anne Edis

“My experience at Leicester demonstrates that by working with each other, the client in the long term is the beneficiary and by a more open and conciliatory approach rather than a hostile one relationships can develop which are beneficial for all parties. Not all would agree I know.”

Much of the material published in relation to obtaining Community Care Services focuses on the difficulties, which many people seem to face when seeking assistance. Older clients are naturally more aware of these issues and their solicitors and other professional advisers need to be more informed in order to deliver good quality legal advice which is both affordable by the client and also profitable for their advisers. How is this possible?

As a solicitor who has practiced both in the private and public sectors I believe that there are a number of ways in which both t...

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