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Made in heaven? Reconciling compliance and fee earning

The relationship between the compliance and fee-earning teams should be one of equal partners, especially under the new SRA Standards and Regulations, urges Tracey Calvert

1 May 2019

The compliance team may be a large group of people providing solutions to all the firm’s compliance requirements or, instead, only the individuals who have volunteered to be the COLP or COFA. 

But that team’s relationship with the fee earners is one that must work if the firm is to ensure that it operates in an appropriate way. 

Compliance and fee earning is a union which, in my view, should be a pairing of equals, each side coming together to produce the results anticipated by the Solicitors Regulation Authority, which is that their business is a safe provider of legal services. 

Achieving such a partnership is sometimes easier said than done. I continue to see pockets of resistance in some quarters. 

The sense on the part of the fee earner can be that the compliance function is one of business prevention or restriction, while the compliance team regards their role – correctly, in my view – as being part of the bus...

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