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Keeping an eye out

Tracey Calvert considers the role of effective workplace supervision in fostering accountability and minimising risk

5 July 2017

Supervision is not the most exciting of topics, either for those performing supervisory roles or for those being supervised. Yet it is crucial to the wellbeing, even survival, of the law firm. Too often it is dumbed down and equated to file auditing. Too often it is a function which is not viewed as essential but something which is done only if there is time after the more conventional lawyering tasks are completed.

This attitude creates risks which can establish themselves in a poor control environment, with shoddy work going unnoticed, colleagues left floundering, client issues missed, and compliance and ethical duties left to chance. This is dangerous. Quite simply, effective supervision is the quickest way to keep in control and keep informed about colleagues, clients, compliance, and all the other issues for which the modern law firm must be accountable.

Some thoughts about superv...

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