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Without so much as a by your wayleave

Russell Conway learns there’s a long wait for faster communications

11 April 2017

Law firms depend on email communication. Post is a thing of the past and I suspect the DX may soon wither away as electronic communications take hold.

I have a BT broadband line which works well and is relatively fast, although not quite as fast as I would like. Risk assessment of our firm’s broadband needs took us in the direction of having a second line just in case the BT line went down; having no incoming or outgoing email is rather frightening.

So we chose Virgin broadband, which was stunningly fast, good value, and very cheap to install. I was a bit surprised to find that the person in charge of the installation was based in Manila. But we live in a global economy and what could possibly go wrong?

That was a year ago. I have still not had the Virgin broadband installed.

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