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Cyber crime attacks reputations as well as systems

Planning can help firms limit the reputational damage of a cyber attack, explains Gus Sellitto

25 April 2017

Ask any in-house PR what they see as the biggest reputational threat for their law firm and the risk of a cyber attack is likely to feature high up on their list. Indeed, the very words ‘cyber attack’ are enough to induce fear into any custodian of a law firm’s reputation. And that fear seems to be increasingly validated by data which shows such attacks are on the rise.

This year’s Natwest Legal Benchmarking survey generated a few more column inches than usual because of its findings on cyber crime. It shows that one in four of 269 law firms have fallen victim to cyber attacks. Larger firms have been most affected, with 36 per cent of London outfits having suffered at the hands of cyber criminals. PwC’s 2016 Law Firms Survey reported that 73 of the top 100 firms experienced an attack during the last financial year, up from 62 in 2014/15.

The fac...

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