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Translating risk management into fee-earner language

Risk management is good business sense, and if done well, compliance with the SRA rule book will be a natural consequence, explains Heather McCallum

6 December 2016

For many lawyers, risk management and compliance can feel frustrating, admin-heavy, and even restrictive. To avoid culture clash, it’s worth framing a stronger understanding between fee earners and risk managers, and shaping systems to achieve a balance between bureaucracy and protection. Here, I look at some of the most common frustrations I hear from fee earners.

Risk management is at the heart of what we do because it makes good business sense, and if we do it well, compliance with the SRA rule book will be a natural result.

There’s no need to reference the code of conduct in saying we want good quality clients who pay on time, without any conflicts of interest or complaints. As they’re generally closer to the potential impact, senior fee earners can see how positive attitudes towards client checking can make a stronger, better firm. But it’s im...

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